Due to the digital nature of instant downloads, we do not accept returns or exchanges. If you have a problem with your purchase, please contact us at info@beforethepartyco.com and we will try to find the best solution possible.
If you require an invoice other than the order receipt you received at the time of your purchase, please request one within 5 days of your purchase by sending us an email: info@beforethepartyco.com
Please include the following information with your request:
- Order number and date
- Your name and billing information
- Any tax id numbers or related information that you would like included on the invoice