FAQ
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You'll hear from us within one business day!
How will I receive my files?
How will I receive my files?
All items in our shop are digital downloads. You'll receive high-resolution digital files — no physical products will be shipped.
Upon purchase, you will receive a link with immediate access to download your file/s. You will also be sent and email confirmation which includes a link to download your purchase.
Are the files editable?
Are the files editable?
Our files are typically NOT editable, unless specified in the item listing that it can be edited in Canva or Powerpoint.
Editable invitations can be edited in Microsoft Powerpoint. You must have PowerPoint installed on your computer in order to edit our invitations. If you do not have this program, contact us and we will see if we have another format available.
Where can I print my downloads?
Where can I print my downloads?
Print at home on your home printer or you can also take/send your files to stores like Staples, Kinko’s, Office Depot, or FedEx.
You may be required to provide a version of the files without password protection. No problem _ just send us an email and let us know. We can provide a file with password protection removed.
Returns / Refunds
Returns / Refunds
Please Note:
Because our products are instant digital downloads, we are unable to accept returns or exchanges.
If you experience any issues with your purchase, please reach out to us at info@beforethepartyco.com — we’re happy to help and will do our best to find a solution!
REQUEST A modification
REQUEST A modification
We’re happy to offer small wording changes — such as adjusting the number of game rounds or removing specific text — free of charge.
(These are minor edits only; they do not include design changes.)
If you're requesting a more complex modification that involves design adjustments, a small customization fee may apply. We're happy to discuss your request and provide a quote before beginning any additional work.
Please note:
for modifications.
1–2 business days after your request.
Feel free to reach out — we’re happy to help!